Returns
Returns Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return items within 30 days of delivery for a full refund or exchange.
Return Conditions
To be eligible for a return, items must meet the following conditions:
- Items must be unused, unworn, and in original condition
- All original tags and labels must be attached
- Items must be returned in their original packaging
- Proof of purchase or order number must be provided
Non-Returnable Items
The following items cannot be returned:
- Items marked as “Final Sale” or “Non-Returnable”
- Items without original tags or packaging
- Used or damaged items
- Custom-made or personalized products
Return Process
To initiate a return:
- Complete the return form available on our website
- Package items securely in original packaging
- Include the completed return form with your package
- Ship to the address provided in your return confirmation
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error or defective merchandise. We recommend using a trackable shipping service as we cannot be responsible for lost return packages.
Refund Processing
Once we receive and inspect your return, we will process your refund within 7-10 business days. Refunds will be issued to your original payment method. Please note that shipping costs are non-refundable.
Exchanges
We currently offer refunds rather than direct exchanges. To exchange an item, please return the original item for a refund and place a new order for the desired item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery. We will provide a prepaid return label and process a full refund or exchange, including original shipping costs.
International Returns
International customers are responsible for any customs fees or import duties associated with returns. We cannot refund these additional charges.
Return Timeframe
Please allow 2-3 weeks for your return to be processed from the date we receive your package. You will receive an email confirmation once your return has been processed.
Questions About Returns?
For any questions regarding returns or to check the status of your return, please contact us through the form on our website. Please have your order number ready for faster service.
