Shipping

Shipping Options

We offer the following shipping methods for your convenience:

Standard Shipping

  • Processing time: 3-5 business days
  • Delivery time: 7-10 business days
  • Free on orders over €200

Express Shipping

  • Processing time: 1-2 business days
  • Delivery time: 3-5 business days
  • Flat rate: €25

International Shipping
Available to selected countries worldwide

  • Delivery time: 10-15 business days
  • Customs duties and taxes are the responsibility of the recipient

Order Processing

All orders are processed within 1-3 business days. Orders placed after 2 PM local time or during weekends will be processed the next business day. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Destinations

We currently ship to most European countries, the United States, Canada, Japan, and Australia. For specific country availability, please check during checkout.

Shipping Restrictions

Some items require special handling and may have additional shipping restrictions. Fragile items are carefully packaged with extra protection. Oversized items may require additional shipping time and costs.

Tracking Your Order

Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package’s journey and estimated delivery date.

Shipping Address

Please ensure your shipping address is correct at the time of ordering. We cannot modify shipping addresses once an order has been processed. We are not responsible for packages shipped to incorrect addresses provided by the customer.

Customs and Import Duties

International customers are responsible for any customs fees, import duties, or taxes that may be applied to their order. These charges are determined by the destination country and are beyond our control.

Damaged or Lost Packages

If your package arrives damaged, please contact us within 48 hours of delivery. For lost packages, please allow 15 business days for delivery before contacting us. All claims must be submitted through the contact form on our website.

Shipping Delays

During peak seasons and holiday periods, please allow additional time for order processing and delivery. We are not responsible for delays caused by weather conditions, customs processing, or other unforeseen circumstances.

Questions About Shipping?

For any shipping inquiries, please contact us through the form on our website. Include your order number and we will respond within 24-48 business hours.